The Hidden Costs of Manual Asset Tracking (and How to End Them)

2022-12-04 21:22:26
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The Hidden Costs of Manual Asset Tracking (and How to End Them)
Illustration: © IoT For All

Say you run a construction firm, and you have a perfectly serviceable grinder. The tool only costs you $80, and it generates a lot of value on the job. Great, right? But what happens when you need the grinder, and it’s not where it’s supposed to be? 

'Without an accurate inventory, updated in real time, you can’t keep assets where they need to be, when they need to be there.' -TroverloClick To Tweet

That’s where costs start to accrue. The average hunt for a lost tool lasts about 90 minutes—an hour and a half of paying for the labor that’s not producing. You might have to delay the job until you can get a replacement; that’s more lost productivity. And if you can’t find the grinder, you have to buy a new one. Now you’re out an additional $80. 

Add it all up, and that misplaced grinder can cost your company upwards of $300: four times the purchase price. 

The Costs of Manual Asset Tracking

Scenarios just like this play out all the time in construction, but the problem of poor manual asset tracking extends across industries. Site services companies lose portable restrooms. Logistics firms lose trailers. Retailers lose their wares. In fact, in 2014, U.S. retailers lost $44 billion worth of merchandise to theft, fraud, and simple administrative mistakes.       

As that figure suggests, the problem isn’t just theft (although that can certainly be an issue). It’s that it’s hard to keep track of where everything is. The tool you need may be at the job site, on a truck, or lost in the warehouse. Without an accurate inventory, updated in real time, you can’t keep assets where they need to be, when they need to be there. 

That uncertainty is expensive. And if you track your assets manually—with paper forms, spreadsheets, or even punch cards (it happens)—you’re probably spending more than you think. Here are five hidden costs of manual asset tracking, followed by a solution that eliminates them all:  

1. Lost Labor Productivity

You have to pay employees whether they’re producing value or not. Every minute they spend hunting for missing assets is a loss; the search costs money instead of generating revenue. 

And with manual systems, employees are the ones doing the asset tracking. Maybe they update a paper form with the asset’s current location. Then they have to deliver that form to the office. Then someone at the office has to enter that data into a spreadsheet. From data entry to reporting to counts and recounts, manual asset tracking is a labor-heavy endeavor—and that means it’s more expensive than the alternative (which we’ll discuss at the end of this list).   

2. Asset Duplication 

Let’s return to our example of the grinder. One way to solve the problem is to simply buy several grinders from the start. That improves the odds that at least one of them will be when you need it. But that’s a particularly inefficient use of capital—you’re essentially doubling or tripling your potential spending. 

Poor asset tracking can also lead you to accidentally buy something you already own. If your inventory isn’t up-to-date, records may show you need another grinder, even if there’s a perfectly good one already sitting in a truck. Both scenarios lead to unnecessary expenditures.

3. Assets That Only Exist on Paper

The flip side of the asset duplication problem might be called “paper assets.” Your records indicate that you have a grinder, but you don’t actually have a grinder. Maybe it’s been stolen, or maybe it’s on another job site; either way, you won’t know what you actually need if your records aren’t both accurate and up to date. 

Manual asset tracking systems are almost never both of those things at once. The next hidden cost on our list is a big part of the reason why.    

4. Manual Data Errors 

Spreadsheets are a key element of any asset tracking system. When humans handle data entry, however, they tend to make mistakes. Those mistakes cause or compound all the costs we’ve discussed so far—and data errors are so common they’re nearly universal.   

Across industries, spreadsheets fail to accurately track assets. In a 2022 survey, 98 percent of office workers said they’d seen spreadsheet errors that cost their companies money. Any manually updated asset tracking system probably does the same.  

5. Noncompliance

The core downside of manually tracking assets is that it’s manual: People are in charge of the program. If a single employee forgets to note an asset’s location, it can easily get lost in the system. That’s more than an inconvenience if you’re contractually or legally obligated to have that asset on the job. 

The Occupational Safety and Health Administration (OSHA) requires employers to provide certain types of safety equipment. For example, OSHA standard 1926 Subpart E lists the PPE that workers must use in the construction industry, while 1926 Subpart F does the same for fire protection equipment. Failure to keep listed assets at a job site can easily lead to noncompliance—and the fines and penalties that come with it. A manual tracking system simply isn’t reliable enough to ensure compliance with OSHA, other regulatory bodies, and contractual obligations. 

Taken together, these challenges add up to serious losses. Luckily, however, there’s a simple solution—all thanks to IoT technology. 

Eliminating the Costs of Manual Asset Tracking with IoT

Digital asset tracking has moved past systems of scanners and barcodes (also, incidentally, manual systems; what if an employee forgets to scan the code?) Thanks to IoT connectivity, today’s asset tracking systems automate the task, providing real-time visibility without errors. 

In other words, they tell you where your assets are right now. Just be sure to choose an IoT asset tracking system that’s designed for dependable service. Usually, that comes from multiple options for connectivity: GPS, cellular networks, or even a proprietary Global Observation Network.

Consider the size of the asset tracking tags, as well. Some are literally too big. Look for dependable tags that fit whatever you need to track, even if it’s as small as a handheld tool. Finally, consider the cost. Given all the hidden expenses of tracking things manually, most IoT asset trackers will provide an attractive ROI—but some have lower costs of ownership than others. You should be able to find a solution for as low as $2 per month, per asset. 

With IoT tracking your assets, all those hidden costs will evaporate—and that grinder will always be there when you reach for it. 

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  • Asset Tracking
  • Automation
  • Equipment Tracking
  • Inventory Management
  • Process Automation

  • Asset Tracking
  • Automation
  • Equipment Tracking
  • Inventory Management
  • Process Automation

参考译文
手工资产跟踪的隐藏成本(以及如何结束它们)
插图:© IoT For All 假设你经营一家建筑公司,拥有一台性能完好的角磨机。这台设备只花了你80美元,却在工作中带来了大量价值。听起来不错,对吧?但如果你需要用到这台角磨机时,却发现它不在该在的位置呢? “如果没有一个实时更新的准确库存系统,你就无法在资产需要出现的时间和地点,确保它们确实出现。” - Troverlo 点击推文分享 这时成本就产生了。平均而言,寻找丢失工具需要90分钟——也就是一个半小时的无产出劳动成本。你可能不得不暂停工作,直到能获得替代工具,这又会造成更多的生产力损失。而且,如果你找不到角磨机,就得再买一台。这样你就又损失了80美元。 把这些成本加起来,这台被误放的角磨机可能会使你的公司损失超过300美元——是其购买价格的四倍。 **人工资产追踪的成本** 建筑行业经常上演类似的情景,但人工资产追踪效率低下的问题并不仅限于建筑业。现场服务公司会丢失便携式厕所。物流公司会丢失拖车。零售商会丢失商品。事实上,2014年,美国零售商因盗窃、欺诈和简单的行政错误就损失了440亿美元。 正如这个数字所表明的,问题并不只是盗窃(尽管这确实可能是一个问题)。核心问题是很难知道每件资产的确切位置。你所需的工具可能在工地、在卡车上,也可能被遗失在仓库里。如果没有一个实时更新的准确库存系统,你就无法在资产需要出现的时间和地点,确保它们确实出现。 这种不确定性代价高昂。如果你用人工方式追踪资产——使用纸质表格、电子表格,甚至打孔卡(现实中确实有人这么做)——你可能花费的远比想象的多。以下是人工资产追踪的五个隐藏成本,以及一个能一劳永逸地解决它们的方案: 1. **劳动生产力的损失** 你必须支付员工的工资,无论他们是否创造了价值。他们每花一分钟寻找丢失的资产,就是一种损失;搜寻的时间消耗了成本,而不是产生收入。 在人工系统中,员工还要负责资产追踪。也许他们会在纸上记录资产的当前位置,然后需要亲自将表格送到办公室。接着办公室的员工需要将这些数据输入电子表格。从数据录入到报告再到盘点与重新盘点,人工资产追踪是一项劳动密集型的任务——这意味着它比其他方法更昂贵(我们将在本列表的最后讨论替代方案)。 2. **资产重复购买** 让我们再回到角磨机的例子。解决这个问题的一种方法是从一开始就多买几台角磨机。这样就提高了至少有一台可用的可能性。但这是一种特别低效的资本使用方式——你基本上把支出翻了一到三倍。 糟糕的资产追踪还会导致你无意中购买自己已经拥有的物品。如果库存没有更新,记录可能显示你需要再买一台角磨机,即使有一台完好的角磨机其实已经在卡车上。这两种情况都会导致不必要的支出。 3. **纸上存在的资产** 资产重复问题的反面可以被称为“纸面资产”。你的记录显示你有一台角磨机,但实际上你并没有。它可能被偷了,或者在另一个工地上;无论如何,如果你的记录既不准确又不及时更新,你就无法知道你真正需要什么。 人工资产追踪系统几乎不可能同时满足这两点。我们列表中的下一个隐藏成本正是造成这一现象的主要原因之一。 4. **人工数据错误** 电子表格是任何资产追踪系统的关键组成部分。然而,当人类负责数据录入时,他们往往会出错。这些错误导致甚至加剧了我们迄今为止讨论的所有成本——而且数据错误如此常见,几乎可以说是普遍现象。 各行各业都存在电子表格无法准确追踪资产的问题。在2022年的一项调查中,98%的办公室员工表示他们曾见过因电子表格错误而造成公司经济损失的情况。任何需要人工更新的资产追踪系统很可能也存在同样的问题。 5. **合规性问题** 人工追踪资产的核心弊端在于其“人工”属性:人为管理整个程序。如果某位员工忘记记录资产的位置,资产就很容易在系统中“消失”。如果你因合同或法律义务必须在工地上拥有该资产,这就不只是个麻烦了。 职业安全与健康管理局(OSHA)要求雇主提供特定类型的安全设备。例如,OSHA 1926标准的第E部分列出了建筑行业工人必须使用的个人防护装备(PPE),而第F部分则对防火设备做了类似规定。未能在工地保留这些列出的资产,很容易导致违反规定——以及随之而来的罚款和惩罚。人工追踪系统本身就无法保证完全符合OSHA、其他监管机构和合同义务的要求。 综合来看,这些挑战会导致严重的损失。幸运的是,有一个简单的解决方案——这要归功于物联网(IoT)技术。 **利用物联网消除人工资产追踪的成本** 数字资产追踪已经超越了扫描仪和条形码系统(顺便说一句,这也是人工系统;如果员工忘记扫描代码怎么办?)借助物联网连接,如今的资产追踪系统可以自动化操作,提供无差错的实时可见性。 换句话说,它们能告诉你资产现在的确切位置。只需确保选择一个专为可靠服务而设计的IoT资产追踪系统。通常,这来自多种连接选项:GPS、蜂窝网络,甚至专有的全球观测网络。此外,还要注意资产追踪标签的尺寸。有些标签实在太大。寻找那些尺寸灵活、适合你所需追踪物品的可靠标签,即使是最小的手持工具也可以追踪。最后,还要考虑成本。考虑到所有人工管理资产追踪的隐藏成本,大多数IoT资产追踪器都会提供可观的回报率(ROI)——但其中一些的拥有成本比其他更低。你通常可以找到每台资产每月2美元的解决方案。 在IoT追踪资产的情况下,所有这些隐藏成本都将不复存在——你想要的那台角磨机,将永远在你伸手可及之处。 推文 分享 分享 邮件 资产追踪 自动化 设备追踪 库存管理 流程自动化 --> 资产追踪 自动化 设备追踪 库存管理 流程自动化
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